At Parseify ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and software at parseify.com (the "Service").
1. Information We Collect
- Account Information: When you sign up, we collect your email address and authentication credentials via Supabase Auth. If you provide your store or brand name during onboarding, we store that with your profile.
- Uploaded Catalog Data: To transform your distributor spreadsheets, you upload CSV or Excel files. We process product titles, descriptions, SKUs, barcodes, prices, and variant attributes strictly to deliver your formatted Shopify CSV export.
- Billing & Payment Information: Payment processing is handled entirely by our Merchant of Record, Lemon Squeezy. We do not collect, store, or process full credit card numbers or banking credentials on our servers.
- Usage & Technical Data: We collect standard operational telemetry, including browser type, IP address, and request logs to maintain security, prevent abuse, and troubleshoot technical errors.
2. How We Use Your Information
We use your data solely for the following legitimate purposes:
- To provide, operate, and maintain the Parseify catalog transformation engine.
- To authenticate your sessions and protect your workspace from unauthorized access.
- To save your custom mapping recipes and supplier templates for future use.
- To communicate essential service notifications, receipts, and technical updates.
- To prevent fraud, abuse, and security incidents.
3. Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our platform:
- Lemon Squeezy (Merchant of Record): Manages payment processing, fraud detection, billing management, sales tax compliance, and invoicing.
- Supabase: Provides secure cloud database hosting and user authentication services.
We do not sell, rent, or monetize your personal information or uploaded catalog data to third parties or advertisers.
4. Data Retention & Deletion
We retain your account profile and saved mapping recipes as long as your account remains active. Uploaded supplier files and intermediate parsing jobs are subject to automated data hygiene schedules (typically 7 to 30 days retention depending on your plan tier). You may request the deletion of your account and associated catalog data at any time by contacting us.
5. Security
We implement industry-standard security safeguards, including HTTPS encryption in transit, strict Row Level Security (RLS) on database records, and isolated customer workspace directories to protect your data from unauthorized access or disclosure.
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you have the right to access, rectify, port, or request erasure of your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please email us at johnwakaba146@gmail.com.
7. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our operational or legal practices. We will notify registered users of material changes via email or an announcement on the site.
8. Contact Us
For questions or requests regarding your personal data and privacy, please contact: johnwakaba146@gmail.com.