DIRECT HUMAN SUPPORT

A little help.
A clearer catalog.

A tricky spreadsheet, a question about your plan, or something that’s not quite working? Tell us what’s on your mind. We’ll help you find the next step.

Direct Email

johnwakaba146@gmail.com

Send files, questions, or supplier examples directly to our operations inbox. We answer all inquiries within 24 hours.

Active subscribers receive priority turnaround in under 2–4 hours during business days.

Hours & Coverage

Monday – Saturday: 8:00 AM – 8:00 PM UTC

Sunday: Periodic emergency catalog reviews

What We Can Help With

Messy Supplier Formats: Multi-row options, unusual delimiters, missing sizes or colors.
Column Mapping Recipes: Creating automated repeatable templates for frequent vendor drops.
Shopify Import Blocker Resolution: Barcode collisions, SKU deduplication, price anomalies.
Billing & Subscriptions: Lemon Squeezy receipts, plan upgrades, VAT invoices, or refunds.

LET’S SORT IT OUT

Send us a message

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Your Full Name *

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Inquiry Subject / Topic *

Shopify Store URL or Brand Name (Optional)

Your Message or Catalog Issue * Include details like file size, number of products, or specific column discrepancies if relevant.

Please don’t include passwords or API keys. Read how we handle your information in our Privacy Policy.

A little help.A clearer catalog.

Send us a message

A little help.
A clearer catalog.